Customer Service

Shipping

We currently offer free shipping on orders over $20. Under $20, shipping rates will be calculated at checkout based on your destination. We work hard to provide low cost and reliable shipping options.

Returns

We cannot accept returns of opened coffee at this time. Thank you for understanding. If your package was damaged upon delivery, missing your coffee, or anything else resulting in you not being able to experience our coffee, please email us at diasporacoffeentea@gmail.com in order for us to help make your experience exceptional.

Roasting

We roast our beans in small batches once a week. We want to make sure that you always have the freshest coffee for your sipping pleasure. Orders will be shipped as they are placed. In rare cases, we may need to delay fulfilment of your order due to our roasting schedule. In any event, we will inform you as soon as possible.